The Internet of Things is growing day by day. More devices are connecting...
At Solve My IT, we understand that technology is not just a tool but a vital component that drives your business and modern life forward. Whatever your business, large or small or even an individual with a home office or student we’re here to help – our mission is to ease the burden of IT issues and quickly get you back up and running to focus on what matters.
As your trusted Managed Service Provider, we take a proactive approach to managing and streamlining your IT. From providing support and ensuring system security, to streamlining your software and hardware, we tailor solutions to meet your specific needs.
Whether you’re looking to improve performance, ensure data protection, or simply offload day-to-day IT management, we’re here to ensure your technology works seamlessly so you can focus on what matters most – your business.
Managed Service Provider
We're dedicated to getting to know your business, working as a seamless extension of your team. We're here to support you at every step.
What We Offer
Streamlined IT Operations
We handle all your IT management, including software, licensing, security and virus protection and backups so you can concentrate on running your business.
Predictable Monthly Budgeting
We understand that small businesses need to control expenses. With our managed services, you get one straightforward monthly cost that includes everything.
All-Inclusive Service
Our managed services packages include everything you need for full IT management. All of this is rolled up into a single monthly fee for ease of management and budgeting.
Scalable Solutions
Our services grow with you. Whether you're expanding or need additional resources, our flexible plans scale to your needs, ensuring you have the right support on hand at every stage.
No Lock-In Contracts
We believe in earning your trust, not binding it with restricting contracts. Our services are month-to-month, giving you freedom to adjust anytime your needs change.
Our goal is to remove the complexity and stress of IT management so you can focus on running your business.
With our proactive, client-focused approach, you’ll gain a reliable IT partner committed to your success.
IT Tech Support
No fix, No charge
$ 60 /per hour*
Excluding GST
Professional Tech Support
Minimum one hour and then charged in 30 minute blocks for subsequent time.
Onsite or remote support*
Whilst many issues can be solved remotely, if you prefer or we need to come to you, additional travel fees may apply depending on your location.
Weekend call outs available
Weekend surcharge applies at $110 per hour in addition to the regular call out fee where applicable.
Wide variety of support
From Windows troubleshooting to hardware set up and configuration. New printer or wifi? Let us take the stress away!
No fix, no fee
Complete piece of mind knowing that if we can't solve your issue, we're sorry we couldn't help. Only the call out fee will apply.
Prepaid Hours
Flexible and Scalable
$ 500 starting from
Excluding GST
Variety of packages
Starting from 10 hours of prepaid tech support at a discount of the normal hourly rate.
Onsite or remote support*
Whilst many issues can be solved remotely, if you prefer or we need to come to you, additional travel fees may apply depending on your location.
Business Budgeting
Avoid being caught out with unexpected IT costs when something goes wrong, being able to allocate the resources for when you need it the most.
No long term commitment
No need to be locked into lengthy annual contracts, purchase flexible plans and scale up or down based on your business requirements.
Reliable and Consistent
Have the same people who know your business setup and requirements provide consistent support, reducing headaches and frustration.
Your Web Design Partner
Scaled to meet any budget
Whether it's a new website or making edits to an existing one
Benefits of a Website
Boost your online presence
Makes your business accessible 24/7
Enhanced Credibility
A professional website builds trust and legitimacy.
Cost Effective Marketing
Showcase products, services and promotions to attract new customers.
Better Customer Engagement
Make it easier for your customers to interact and engage your business.
Improved Sales and Revenue
Drive sales via service bookings, offerings and e-commerce.
A website helps a business establish an online footprint, attract new customers and grow efficiently.
Basic
Perfectly suited for indivudal blogs and simple websites
$ 24.95 /mo*
*Billed annually, exclusive GST
Get Started with:
1 GB NVME Storage
Fast and reliable storage that boosts performance and load speed of your website.
Free SSL Certificate
Ensure visitor confidence to your website with free secured certificate included.
Unmetered Bandwidth
Be stress free about traffic to your website with unmetered bandwidth for a seamless experience.
99.9% Uptiime Guarantee
Basic Support
Support is limited to cPanel and administrative account.
Business
Huge value for small businesses and those looking for a managed website
$ 49.95 /mo*
*Billed annually, exclusive GST
Everything in Basic, plus:
10 GB NVME Storage
Fast and reliable storage that boosts performance and load speed of your website.
Optimised for E-Commerce
Fast, reliable, and secure performance to ensure seamless shopping experiences and maximize online sales.
Automated Backups
Have piece of mind knowing that your website is automatically backed up periodically ensuring nothing is ever lost.
Fully Managed Website
Let us take manage your website with uptime monitoring, performance tracking, automatic updates, security and malware defense and error detection.
Two Hours Development Free
Be credited each month with 2 free hours of development time that can be used for your website.
Most Popular
Platinum
For businesses that heavily rely on their website and need the best.
$ 89.95 /mo*
Billed annually, exclusive GST
Everything in Business, plus:
25 GB NVME Storage
Fast and reliable storage that boosts performance and load speed of your website.
Dedicated Account Manager
Rest assured knowing that your website instance is being proactively monitored by your CSM for any issues and directly available to you.
Five Hours Development Free
Be credited each month with 5 free hours of development time that can be used for your website. From creating new pages or editing existing ones to implementing new services such as a newsletter subscription integration.
Supercharged Performance
High Speed performance for hosting multiple sub-domains and databases.
Elementor Pro License Included
We'll provide a free license for Elementor Pro, a powerful web builder to create stunning websites.
- Already have a website with another provider? No problem, all plans include free migration and setup
- Happy with your current web host? That’s ok! We offer a Web Management subscription to automatically keep your site secure, updated and backed up
Expertise You Can Trust
Be supported by IT professionals with decades of experience across various industries, ensuring you receive knowledgeable and reliable support.
Focus On Your Success
Your goals are our priority. We’re not just your IT service provider; we’re your partner in success, dedicated to helping you achieve your objectives.
Cutting-Edge Solutions
We stay up to date with the latest technology trends and tools, providing you with innovative solutions that keep you ahead of the competition.
Transparent Communication
We believe in clear, open communication. You’ll always know what’s happening with your IT systems, and we’ll be there to explain things in a way that makes sense to you.
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